Policies

We value your business and respectfully ask you to adhere to our policies. These policies are provided for insurance purposes and to ensure the best quality service for all our guests. Thank you for understanding.

Children Policy

Children are only welcome when receiving a service.-To ensure safety of your children and so stylists can provide the best possible service to clients in a relaxing environment, children are not allowed to accompany you to your appointment.

Extra Guest Policy

Do not bring additional guests to your appointment with you including children, other family members and friends etc.

Service Refunds and Adjustments

Canvas Loft Services are non refundable. We strive to offer our guests the highest level of satisfaction. If you are having challenges with your cut or color let your stylist know within 7 days of your appointment and we will be happy to schedule you an adjustment Appointment.

Cancellation & Late Policy

Please refer to your stylist regarding their specific cancellation/late policy.